PrivacyPolicy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. We may also use information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms, and protect or defend the Services and the rights of our users or others.

Information We Collect Directly from You

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Shopping information including items you view, add to your cart, or save to your account (such as loyalty points, reviews, referrals, or gift cards), and purchases.
• Customer support information including information you choose to include in communications with us.

Some features may require you to directly provide certain information. You may elect not to provide it, but doing so may prevent you from using those features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
• Third parties who automatically collect information using tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies when you visit our Site or interact with our emails, Services, or advertisements.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

• Providing Products and Services. To process payments, fulfill orders, send notifications related to your account or transactions, create and manage your account, arrange shipping, and facilitate returns and exchanges. We may also enable Shopify to match your account with other Shopify services you choose to use.
• Marketing and Advertising. To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to tailor advertising on our Site and other websites. For EEA residents, the legal basis is our legitimate interest in selling our products (Art. 6 (1) (f) GDPR).
• Security and Fraud Prevention. To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. For EEA residents, the legal basis is our legitimate interest in keeping our website secure (Art. 6 (1) (f) GDPR).
• Communicating with You and Service Improvement. To provide customer support and improve our Services, in our legitimate interest to be responsive and maintain our business relationship with you (Art. 6 (1) (f) GDPR).

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, see shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), run analytics, and better understand user interaction. We may also permit third parties and service providers to use Cookies to tailor services, products, and advertising.

Most browsers accept Cookies by default, but you can set your browser to remove or reject them. Removing or blocking Cookies can negatively impact your experience and may cause some features to work incorrectly or become unavailable.

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide services and advertise to you, in accordance with their own privacy notices.
• When you direct, request, or consent to disclosure of certain information to third parties, such as to ship products or through social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction (such as a merger or bankruptcy), to comply with legal obligations, enforce our terms, or protect the Services and the rights of our users or others.

Categories Disclosed in the Past 12 Months

We do not use or disclose sensitive personal information without your consent or to infer characteristics about you.

Information "Sold" or "Shared" for Advertising

With your consent, we have "sold" and "shared" (as those terms are defined in applicable law) personal information over the preceding 12 months for advertising and marketing activities, as follows:

Our Site may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with us, you should review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy or security of such sites. Information you share on public or third-party social networking platforms may be viewable by others. Our inclusion of such links does not imply endorsement.

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Managing Communication Preferences. We may send you promotional emails, and you may opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send non-promotional emails, such as those about your account or orders.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before responding. You may designate an authorized agent to make requests on your behalf, subject to proof of authorization.

If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on where you live you may have the right to appeal or lodge a complaint with your local data protection authority. For the EEA, you can find a list of responsible supervisory authorities here.

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.