Shipping policy

At Biyode, we are committed to fast, reliable, and secure delivery. By placing an order on biyode.org, you agree to the terms outlined below.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday), excluding holidays.

Orders placed after 2:00 PM EST may be processed the next business day.

Processing times are separate from shipping times.

 

Shipping & Delivery

 

🇺🇸 United States & 🇨🇦 Canada

  • Delivery time: 3–5 business days after shipment
  • Carriers: USPS, DHL, or FedEx (selected based on package size and destination)

 

🌍 International

  • Delivery time: 10–12 business days after shipment
  • Carrier: USPS, DHL, or FedEx (selected based on package size and destination)
  • Delivery times may vary due to customs clearance and local postal services.

 

Free Shipping

We proudly offer Free Standard Shipping on ALL orders, both within the United States and internationally.

No minimum purchase required.

 

Expedited Shipping (U.S. & Canada Only)

Expedited shipping may be available at checkout for an additional fee.
Not available for international orders.

 

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges:

  • Are determined by local customs authorities
  • Are not included in our pricing
  • Are the sole responsibility of the recipient

Biyode has no control over and cannot estimate these fees.

 

Order Tracking

Once shipped, you will receive a confirmation email with a tracking number.

Delivery dates are estimates and not guaranteed. Delays caused by carriers, customs, weather, or external factors are outside our control.

 

Shipping Restrictions

We do not ship to:

  • P.O. Boxes
  • APO/FPO addresses

 

Order Changes & Cancellations

Orders may only be canceled or modified before fulfillment.
Once shipped, orders cannot be canceled.

Customers may request a return after delivery in accordance with our Refund Policy.

 

Limitation of Liability

Biyode is not responsible for delays, lost packages, or delivery issues caused by carriers or incorrect shipping information provided by the customer. Customers are responsible for ensuring accurate shipping details at checkout.

For shipping-related questions, please contact:
📧 info@biyode.org